ERP Implementation Support

We guide, support and augment your internal team during an ERP project.

Mitigating ERP Risk

Globally, 55% to 75% of all ERP projects fail, with 45% of large IT projects running over budget and 56% delivering poor value. You need a plan to ensure your project doesn’t.

Our consultants cover the tasks you might assume the System Integrators (SI) perform, but don't. We also handle the tasks the SIs expects from your team, but your team may lack the time or expertise to execute.

We are not a System Integrator. We work and support you, as a client, through the implementation. We have worked on projects with all the main ERP System Integrators.

Our Approach

COGO unique approach to ERP implementation support involves enhancing your team with our specialists in various areas. We collaborate with your System Integrators (SIs) to ensure all client-side tasks are effectively managed. Our areas of expertise include:

  • Comprehensive Project Management

  • Business Readiness and Change Management

  • Testing, Training, and Deployment

  • Post Go Live Support and Sustainment

How do we support our clients?


Business Readiness and Change Management

We assist you in managing these aspects to ensure the business is fully prepared for the new system. We provide support and delivery within your organisation, focusing on:

  • Ensuring all stakeholders are aligned and ready for the transition, reducing the level of resistance.

  • We create clear and consistent communication plans to keep everyone informed.

  • We ensure that your business processes are aligned with the new ERP system. 

  • Our approach includes identifying and addressing potential risks before they can impact the project success.


Comprehensive Project
Management

COGO excels in managing large global ERP programs on behalf of our clients, including renowned companies like Glanbia and Kerry. We act on your behalf to:

  • Ensure client-side tasks are completed

  • Effectively manage the System Integrator

  • Oversee third-party system integration

  • Conduct comprehensive testing

  • Manage deployment and training


Post Go Live Support
and Sustainment

COGO commitment to your ERP success extends beyond the initial go-live. Our Post Go Live Support and Sustainment services ensure that your system continues to operate smoothly and delivers lasting value to your organisation:

  • Provide ongoing technical support to quickly resolve any issues that arise after go-live, ensuring system stability.

  • Offer continuous training and resources to keep your team up to date on system functionalities and best practices.


Testing, Training, and
Deployment

We focus on every detail to minimise risks and ensure that your team is fully prepared to use the new system effectively from day one.

  • We conduct thorough end-to-end testing to ensure seamless integration across all business processes.

  • Design and deliver role-based, hands-on training programs tailored to the specific needs of each user group.

  • We create a detailed cutover plan for a smooth transition from your old system to the new ERP. This includes data migration, system configuration, and final preparations for go-live.

  • Offer on-site or remote go-live support to address any issues and ensure a successful deployment.